What is covered in the 2 years cover warranty?
The Khun Mattress cover has a warranty of 2 years and will be replaced or repaired in case of:
- Fabric tearing or stitching unraveling despite normal usage and proper handling.
- Damage to the zipper due to faulty workmanship or imperfections.
Not Covered:
Textile cover misuse, abuse, improper maintenance, laundering or alterations/repairs not performed by Khun Mattress and normal wear and tear.
Terms and conditions
A receipt showing proof of purchase is required for returns or warranty exchanges.
Always leave on the barcode.
The warranty excludes transport costs.
If a defect is covered by our warranty, the product will be replaced or repaired at the discretion of our staff.
We may refuse service if the product is in insanitary condition.
The warranty will not be renewed or extended following product replacement or repair.
In case you have a warranty claim, e-mail us at info@khunmattress.com.